If a spill or pet urination occurs, try to take care of it immediately. Carefully blot spills using clean white tissues, napkins or towels. Be sure to blot only - do not rub. Rubbing can cause permanent damage to the rug fibers. Work from outer edge of the spill to the center. Similarly, with other pet accidents, clean up the mess as best as you can with water mixed with a little mild neutral soap or shampoo. After this first-aid treatment, take the rug to a professional rug cleaner as soon as you can because delays may worsen the situation. Avoid handling serious situations yourself because unless you know what you are doing, you may aggravate the problem or even do permanent damage.